Terms of Business & Disclosure Of Interests

Terms of Business

Professional Services

These include all arrangements in connection with the funeral, assistance and advice in matters relating to the funeral, attendance and services of staff, attending to all documentation, care of the deceased and use of the Chapel of Rest, provision of motor hearse, funeral director and embalming of deceased if required.

Payment of Account

Anthony Inkin & Paul Deans Ltd operates a pricing policy in compliance with the Code of Practice of the National Society of Allied and Independent Funeral Directors.

Our price list provides clients with a full and detailed explanation of our charges as required by the Code.

In addition to our charges, disbursements must be paid to Doctors, Minister of Religion, Cemetery or Cremation fees and such
like.

When the funeral plans are completed you will be given a written estimate of all the charges incurred by the service you have requested. Where the total estimated account is deemed excessive you may be asked to make an interim payment.

We ask for this estimate to be signed as consent that you accept the charges and will be liable for payment of the account when submitted. This is usually 7-10 days after the funeral. If wished, the account may be forwarded to your solicitor.

We reserve the right to ask for part or full payment of invoice prior to the funeral taking place under certain circumstances.

We reserve the right to add interest on all outstanding accounts at 2% per month on accounts that remain unpaid after 60 days and any legal and court costs incurred due to non-payment.

If, because of your circumstances, you have to make a claim for assistance from the Department of Work and Pensions, please note that stringent rules apply as to the amount of help available. Please talk to us, in confidence, for guidance.

Right to Cancel

(Arrangements made in the client’s home only)

You have the right to cancel the contract if you wish. This right can be exercised by sending or taking a cancellation notice to the funeral director at any time within the period of 7 days starting on the day of the arrangement.

Where applicable, payment may be required to be made in respect of any services carried out or disbursements paid, once the performance of the contract has begun and prior to the cancellation notice being received.

If you wish to cancel the contract you must inform us, in writing, within 7 days. You may copy this form if you wish but you do not have to.

Data Protection & GDPR

Words shown in italics are defined in the Data Protection Act 1998 (“the Act”).

We respect the confidential nature of the information given to us and, where you provide us with personal data (“data”), we will ensure that the data will be held securely, in confidence and processed for the purpose of carrying out our services. In order to
provide our services we may need to pass such data to third parties and those third parties, who are performing some of the services for you, may contact you directly. Under the Act you have the right to know what data we hold on you and you can, by
applying to us in writing and paying a fee, receive copies of that data.

The new GDPR regulations are dealt with by new written publications. You confirm that you have permission to also give consent to use all information you supply, including your relatives & friends, unless you specify.

Disclosure Of Interests

  1. The ownership of Anthony Inkin & Paul Deans Ltd is Anthony Inkin, Paul Deans, Joanne Inkin and Lynne Deans (only)
  2. There is no business or material financial interest in a price comparison website
    1. There has been no material charitable donation to a third party
    2. There has been no charitable contribution or payment of gratuity to a third party
    3. There has been no material form of payment to a third party that does not relate to a cost incurred or a service provided by the third party on behalf of or to Anthony Inkin & Paul Deans Ltd
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