Bereavement Support

Our team are here with bereavement support, so that you know someones is with you every step of the way during this difficult time. From registering the death to organising the funeral arrangements, you can rely on us for all the advice and guidance you require.

person at funeral touching coffin

Bereavement Support Payment

Bereavement Support Payment is a type of social security benefit that you may be eligible for if your spouse, wife, or civil partner has passed away. These benefits are not means-tested, which means that they are available to anyone regardless of their income level and can be paid whether or not you work. Our Experienced team are here to help support you financially during this difficult time. 

What To Do When A Death Occurs

If a death occurs at home, you will need to contact the family doctor (or the doctor on call) who will attend and issue the death certificate. Once this happens, you can then contact us so we can move the deceased to our chapel of rest. This can be arranged any time, day or night. If this occurs in a residential home, the staff will be able to assist in this process.

Should the death occur in a hospital, the hospital staff will be able to assist you in getting the death certificate. After this happens, you can contact us and we will move the deceased to our chapel of rest.

With a sudden or unexpected death, you will need to contact the emergency services. If the cause of death cannot be confirmed and a doctor cannot provide the death certificate, then HM Coroner will become involved. The Coroner may request a post-mortem, and a death certificate will be produced once the cause of death has been established.

How To Register A Death

In the UK, a death must be registered within 5 days. This must be done at the local registration office in the district where the death occurred. The registrar will also issue a certificate to authorise burial or cremation. Here is your local information:

Swansea

Civic Centre (West access road)

Oystermouth Road

Swansea

SA1 3SN

Phone: 01792 636 000

Llanelli

Llanelli Town Hall

Town Hall Square

Llanelli, Carmarthenshire

SA15 3AH

Phone: 01554 744202

Camarthenshire

Wind St

Ammanford

SA18 3DN

Phone: 01269 598 300

DWP Funeral Claims

The Department for Work & Pensions can help with the cost of funerals in two ways. The deceased’s next of kin/responsible person can submit a claim by using the form SF200. This is available from the link, or by visiting the local Job Centre Plus office. In addition, the DWP can consider a crisis immediate loan to help with costs associated with making the funeral arrangements.

Our team can help with all the documentation, and we will be pleased to guide you with all matters.

Contact Us For Further Help & Bereavement Support

Get in touch with us for our professional and compassionate support.

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